Cookie Policy

Last Updated: 14 March 2023

The following information explains the terms of the DLX website privacy and cookie policy. Please be advised that you should only submit information through this site if you are in agreement with the terms of use as outlined in this statement.

Basic information is collected each time you visit our website to enable functionality and ease of use. We fully respect your right to privacy and recognise the importance of ensuring the security of that information. We will not collect any personal information about you on this website without your clear permission.

Our policy is applicable to the www.dlx.co.uk website only. Once you have left our site our terms do not apply.

This policy may change in accordance with legislation, law, or changes to the business or website. Please ensure that you revisit this policy regularly and familiarise yourself with its terms.

In this policy you will find information regarding:

Our Company

The website is owned and operated by Jacobs & Turner Ltd., a company registered in Scotland under company number SC047678. The registered office is located at Vermont House, 149 Vermont Street, Kinning Park, Glasgow, G41 1LU. All content on the website is owned by Jacobs & Turner Ltd.

How we collect information

Cookies

The DLX website uses cookies. A cookie is a small text file which is stored on your computer’s hard drive when you visit a website. It allows the website to recognise you as a user and remember the information you have given.

We use two types of cookies on our site; session cookies and persistent cookies. Neither of these saves information that identifies you personally.

Both types are used to track movement of customers from page to page allowing for site statistics to be collated.

A session cookie only lasts as long as your visit to the site. These are used to aid functionality of pages, including the shopping basket by remembering the various items you have added and allows you to continue shopping and return to it at a later time. Once your ‘session’ has ended these cookies are deleted.

A persistent cookie will remain on your hard drive until it is deleted. These are used to remember your details when you revisit the website, for example, your login username or items in your basket from a previous visit. If you choose to stay logged in, this cookie expires after 30 days and is removed, if you do not choose to stay logged in, everything is removed at the end of the session.

To analyse site statistics and traffic we use Google Analytics. Again persistent cookies are used by this tool, but do not store any information identifying you personally. The information is collected purely for statistical and analytical purposes, evaluating each visitor’s use of the website. The cookies used by Google Analytics store IP addresses, again for statistical purposes, but cannot be linked to an individual user via our website. This tool helps us to learn how you use the website and how we can improve it for you.

The majority of web browsers will give you the option to turn off or disable cookies by adjusting the settings of the browser. The instructions for this process can usually be found in the ‘Help’ menu of the browser. However, please note that our website, as with most e-commerce sites, will lose functionality which means you may not be able to proceed with a purchase once cookies have been turned off. For further information about cookies please visit: www.allaboutcookies.org

The information collected

Our website collects data in a variety of forms, including cookies as mentioned above. This is done through our online forms, the purchase of products, and as site traffic information.

As a rule, we only collate information required to improve our service to you as a customer. All data requested by us is voluntary and you can provide us with as much or little information as you wish. For example, our e-Newsletters are for subscribers only and customers can unsubscribe at any time.

For the purposes of tracking traffic flow to and around the website, we store information including:

  • Your IP address
  • The top-level domain name used (for example .ie, .com, .org, .net)
  • The previous website visited, including any search terms used
  • Click stream data which shows the pages visited on the website
  • The type of web browser used by the website visitor

However none of this information can identify you personally. As already explained, we use Google Analytics to track and analyse these site statistics.

How the information is used

As mentioned above, we retain your information to improve our services and make the website as easy to use as possible.

We will only share the information outlined above in ‘The Information Collected’ section in the circumstances detailed below.

  • When required to do so by law enforcement or regulatory bodies
  • To relevant organisations out with our company who work with us, such as IT providers. However, all must comply with our privacy policy and are obliged to ensure complete confidentiality of any data passed to them

We will not disclose your information to any other third parties, unless specified above. The technical information will be used only by Intelligent Data Services, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Acts, 1988 & 2003.

Any information provided by you will be kept in the strictest confidence, only authorised suppliers and personnel will have access to it. All persons with access to your data must comply with our privacy policy and adhere to our security measures against unauthorised or unlawful use of the information and against accidental loss, damage or destruction.

For more detailed information relating to data protection and the security issues surrounding it, please visit: www.ico.gov.uk

dlx.co.uk Cookies

Cookie Domain Description Duration Type
PHPSESSID dlx.co.uk This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. 3 months Necessary
visid_incap_155660 dlx.co.uk The Visid_incap cookie is used by Incapsula, a cloud-based security solution, to identify visitors and provide them with personalized content. It is used to help protect websites from malicious activity and to provide website owners with useful analytics about the visitors. 1 year Other
incap_ses_9153_155660 dlx.co.uk The incap_ses cookie is used to track session activity on websites that use Incapsula's services. It is a persistent cookie that stores session-specific data such as user preferences, browser information, and other information used by Incapsula to provide its services. session Other
Affc dlx.co.uk The Affc cookie is used to store user preferences and settings on websites. It is used to store information such as language preferences, font size, and other display settings. It is also used to help websites remember a user's login details and to keep track of their activities on the site. 1 month Other
tms_VisitorID dlx.co.uk This cookie is used to identify each customer to the website and analyse the interaction of the user with the site. 1 year 6 months 12 days Analytics
tms_wsip dlx.co.uk This cookie is used in conjuction with the tms_VisitorID cookie to record user/customer activity on the website. 30 minutes Analytics
form_key dlx.co.uk This cookie is used to track the form submissions and for facilitating content caching on browser to make pages load faster. 1 day Performance
envMode dlx.co.uk No description session Other
mage-cache-storage dlx.co.uk This cookie is set by Magento. This cookie is used for caching content on the browser to make pages load faster. 1 day Performance
mage-cache-storage-section-invalidation dlx.co.uk This cookie is set by Magento. This cookie is used for caching content on the browser to make pages load faster. 1 day Performance
mage-cache-sessid dlx.co.uk This cookie is set by the Magento. This cookie is used to cleanup the local cache storage. When the cookie is removed by the backend application, the admin cleans up local storage, and sets the cookie value to true. 3 months Other
mage-messages dlx.co.uk This cookie is set by the provider Magento. This cookie is used to track error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper. 3 months Functional
product_data_storage dlx.co.uk This cookie is set by the Magento. This cookie is used to stores configuration for product data related to Recently Viewed / Compared Products. 3 months Other
section_data_ids dlx.co.uk This cookie is set by the provider Magento. This cookie is used store customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc. 3 months Other
___utmvc dlx.co.uk The ___utmvc cookie is installed by Google Analytics to gather data on the user's site usage. This data is then used to compile reports and improve the site. session Analytics
_Secure-1PAPISID google.com Google. Targeting cookie. Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. 2 year Analytics
SAPISID dlx.co.uk These cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions. HSID, SSID, APISID and SAPISID cookies enable Google to collect user information for videos hosted by YouTube. 2 year Analytics
SSID dlx.co.uk unique identifier for website. visitors; used to track how a. visitor uses our website and to. monitor performance of. marketing campaigns. year Analytics
MUID bing.com Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes 4 weeks Analytics
_uetvid dlx.co.uk Cookie purpose description: Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 30 days Analytics
_gid dlx.co.uk  registers a unique ID that is used to generate statistical data on how the visitor uses the website 1 day Analytics
_ga .dlx.co.uk Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor sees the website 2 year Analytics
IDE doubleclick.net /td> Cookie purpose description: Used by Google Double Click to register and report the website user's action s after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and present targeted ads to the user 1 year Analytics
bsmartdata_rt bsmartdata.com Cookie purpose description: Used for affiliate tracking of the visitor across devices and marketing channels 29 days Analytics
mobile-list dlx.co.uk Cookie purpose description: Used in context with mobile device usage on the website session Analytics
JSESSIONID nr-data.net Generated by Servlet containers and used for session management in J2EE web applications for HTTP protocol. If a Web server is using a cookie for session management, it creates and sends JSESSIONID cookie to the client and then the client sends it back to the server in subsequent HTTP requests. session Analytics
_hjIncludedInSessionSample dlx.co.uk Purpose: Used to check if the visitor is included in the data sample defined by the site’s daily session limit. session Analytics
_hjAbsoluteSessionInProgress dlx.co.uk This is a Hotjar cookie used to count how many times different users visit the site. It assigns the users an ID, so the user does not get registered twice. 30 minutes Analytics
_dc_gtm_ dlx.co.uk _gid. These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. 25 months Analytics
_fbp dlx.co.uk When the Facebook pixel tracking is implemented on your website, two cookies are set: "_fbp" is used to distinguish and keep track of your unique users. "_fbc" is only set when a user arrives at your website from an Ad, and the destination URL includes the click identifier "fbclid" 1 day Analytics
__Secure-3PSIDCC google.com Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. 2 years Analytics
__Secure-3PSID google.com Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. 2 years Analytics
__Secure-1PSID google.com Enable you to log into secure areas of our website. 2 yearsn Analytics
SID google.com Contain digitally signed and encrypted records of a user's Google Account ID and most recent sign-in time. The combination of these cookies allows Google to block many types of attack, such as attempts to steal the content of forms submitted in Google services. session Analytics
HSID google.com Contain digitally signed and encrypted records of a user's Google Account ID and most recent sign-in time. The combination of these cookies allows Google to block many types of attack, such as attempts to steal the content of forms submitted in Google services. 6 months Analytics
APISID google.com The “APISID” cookie is used to play YouTube videos embedded on the website. Expires anytime between 6 months to 10 years. The “SID” cookie is used to play YouTube videos embedded on the website. 6 months Analytics
__Secure-1PSIDCC google.com Enable you to log into secure areas of our website, 6 months Analytics
SIDCC google.com “SIDCC” is a security cookie to protect a user's data from unauthorized access. For more information about Google Analytics, please see: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. 6 months Analytics
__Secure-3PAPISID google.com Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. 2 years Analytics
NID google.com used to show Google ads in Google services for signed-out users, while the 'ANID' and 'IDE' cookies are used to show Google ads on non-Google sites. 6 months Analytics
AEC google.com AEC cookies ensure that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user's knowledge. Used to control the way that the website works. 6 months Analytics
__Secure-ENID google.com The Secure-ENID cookie is used to store encrypted user identification information. This cookie is used to identify and authenticate users when they are accessing websites and services. It is used to ensure that the user is who they claim to be, and to protect their personal data from being accessed by unauthorized users. 30 days Analytics
1P_JAR google.com Targeting cookie. This cookie sets a unique ID to remember your preferences and other information such as website statistics and track conversion rates. 6 months Analytics
SOCS google.com Strictly necessary cookies. Temporary cookies stored in the browser's memory just until the it is closed. They are required for the website to work properly. session Analytics
CONSENT google.com Google uses the 'CONSENT' cookie, which lasts for 2 years, to store a user's state regarding their cookies choices. Another cookie, 'SOCS', lasts for 13 months and is also used to store a user's state regarding their cookies choices. 13 months Analytics
SEARCH_SAMESITE google.com SameSite prevents the browser from sending this cookie along with cross-site requests. The main goal is to mitigate the risk of cross-origin information leakage. It also provides some protection against cross-site request forgery attacks. Possible values for the flag are none , lax , or strict . session Analytics
revealedPopup dlx.co.uk The purpose of the cookie is to allow a website to know when the same browser returns. The cookie may contain additional pieces of information. 30 days Analytics
OTZ dlx.co.uk The _OTZ cookie is used by websites to remember a user's preferences and activities while using the website. This allows the website to personalize the user experience and provide more relevant content. 30 days Analytics
smct_last_ov dlx.co.uk 1 year Analytics
CLID dlx.co.uk The CLID cookie is used to personalize content and advertisements, to provide social media features and to analyze our traffic. It is also used to measure the performance of advertisements. 2 years Analytics
smc_refresh dlx.co.uk The smc_refresh cookie is used to help a website remember user preferences, such as language settings, display settings, or even login credentials. This cookie helps to ensure that the user experience is consistent throughout the website, making the user experience smoother and more efficient. 2 weeks Analytics
smct_session dlx.co.uk The smct_session cookie is used to store session information for a user's session on a website. It is used to keep track of a user’s activity on the website and to provide a personalized experience for the user. 30 days Analytics
recently_compared_product_previous dlx.co.uk The recently_compared_product_previous cookie is used to store the recently compared product information on a website. This cookie helps the website remember the items that were recently compared and allows the user to quickly compare additional items. 30 days Analytics
newsPopup dlx.co.uk The newsPopup cookie is used to store the user's preference for whether they want to receive news updates and promotional materials from a website. It is used to remember whether or not a user has opted in or out of receiving news and promotional materials. 1 month Analytics
smc_session_id dlx.co.uk The smc_session_id cookie is used to store a unique identifier of a user's session. This cookie is usually used to keep track of the user's activity on a website and to help the website provide a more personalized experience to the user. session Analytics
user_allowed_save_cookie dlx.co.uk The user_allowed_save_cookie cookie is used to determine whether a user is authorized to save cookies on their computer. It is typically set when a user logs into a website, and can be used to store data such as preferences or authentication tokens. This cookie can help improve the user experience by allowing the site to remember settings and preferences that the user has previously set. on-going Analytics
smct_dyn_BasketCount dlx.co.uk The smct_dyn_BasketCount cookie is used by websites to track the number of items in a user's shopping cart. It stores the number of items in the user's cart so that the website can update the contents of the cart accordingly. session Analytics
_clck dlx.co.uk The _clck cookie is used to track user preferences and settings for a website. It is usually used to remember users’ login details, so they do not need to enter them again when returning to the site. It may also be used to remember user preferences such as language, font size, and theme settings. session Analytics
sf_id dlx.co.uk This is Salesfire's visitor identifier, this is used for statistics within the dashboard. 1 year Statistical
sf_geo dlx.co.uk This is the country code of the visitor, this allows our tools to display based on the visitors country. 1 hour Functional
sf_* dlx.co.uk All other Salesfire cookies are used in the function of Salesfire's tools. These are none visitor specific and simply allow the tools to function according to settings within the dashboard. up to 30 days Functional
salesfire_session salesfire.co.uk This is the session cookie that allows you to remain logged in. 2 weeks Necessary
hubspotutk salesfire.co.uk This is used for Hubspot form tracking 1 year Statistical
AWSALB* salesfire.co.uk These are used by AWS load balancer. 2 weeks Statistical & Marketing
LinkedIn (Various) salesfire.co.uk These are used by LinkedIn. up to 30 days Analytics
Google Analytics (Various) salesfire.co.uk These are used by Google Analytics. up to 2 years Statistical & Marketing
Hubspot (Various) salesfire.co.uk These are used by Hubspot. Session Statistical & Marketing
_ga_B8SKQ9HHPZ analytics.google.com to store and count pageviews 2 years Statistical
__hstc salesfire.co.uk to store time of visit 13 months Marketing / Tracking
thx_global_guid h.online-metrix.net to provide fraud prevention 5 years Functional
__cfruid payments.worldpay.com with unknown functionality Session Functional
ledgerCurrency dlx.co.uk The cookie is used in context with transactions on the website Session Functional
language dlx.co.uk They allow websites to store user preferences, for example your preferred language. Cookies can be used by web servers for many reasons, but mainly it's to identify and track users as they navigate different pages on a website and also to identify users returning to a website indefinately Indefinately
incap_ses_375_155660 dlx.co.uk with unknown functionality at least one session Functional
cookies.js dlx.co.uk Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry Session HTTP
elementor dlx.co.uk Used in context with the website's WordPress theme. The cookie allows the website owner to implement or change the website's content in real-time Persistent HTML
form_key dlx.co.uk Ensures visitor browsing-security by preventing cross-site requ est forgery. This cookie is essential for the security of the website and visitor. 1 day HTTP
incap_ses_# dlx.co.uk Preserves users states across page requests. Session HTTP
mage-cache-sessid dlx.co.uk This cookie is used in context with the load balanceing. This optimizes the response rate between the visitor and the site. By distributing the traffic load on multiple network links or servers 3 months HTTP
mage-cache-storage dlx.co.uk This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. 1 day HTTP
mage-cache-storage dlx.co.uk Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser Persistent HTML
mage-cache-storage-section-invalidation dlx.co.uk This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing t e traffic load on multiple network links or servers. 1 day HTTP
mage-cache-storage-section-invalidation dlx.co.uk Used to optimize the loading speed on the website. This is don e by pre-loading some procedures in the visitors' browser Persistent HTML
mage-cache-timeout dlx.co.uk This cookie is necessary for the cache fun ction . A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. Persistent HTML
mage-messages dlx.co.uk Necessary for the function ality of the website's chat-box function 3 months HTML
PHPSESSID dlx.co.uk Preserves users session state across page requests 3 months HTTP
product_data_storage dlx.co.uk Necessary for the compare products funtion of the website Persistent HTML
section_data_ids dlx.co.uk Used in context with the shopping cart function ality. Remembers any wish list products and visitor credentials when checking out. 3 months HTTP
_ga dlx.co.uk Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP
_gat dlx.co.uk Used by Google Ananlystics to throttle request rate 1 day HTTP
_gid dlx.co.uk Registers a unique ID that is used to generate statistical data on the visitor uses the website 1 day HTTP
_sp_root_domain_test_# com Unclassified Session HTTP
_sp_root_domain_test_# dlx.co.uk Unclassified Session HTTP
product_data_storage dlx.co.uk Determines which products the user has viewed and allowing the website to promote related products 3 months HTTP
___utmvc dlx.co.uk Collects information on user behavio r on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. 1 day HTTP
_fbp dlx.co.uk Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP
ads/ga-audiences google.com Used to detect whether the user in tends to leave the page via cursor movements. This allows the website to trigger certain pop-ups to keep the user on the website or convert them to customer. Session Pixel
ads/ga-audiences google.ie Used to detect whether the user in tends to leave the page via cursor movements. This allows the website to trigger certain pop-ups to keep the user on the website or convert them to customer. Session Pixel
Affc dlx.co.uk Facilitates payment of referral commission fees to ad parteners when the user makes a purchase 30 days HTTP
lscache-sf_id cdn.salesfire.co.uk Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign -platform used by website owners for promoting events or products. Persistent HTML
scache-sf_s cdn.salesfire.co.uk Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign -platform used by website owners for promoting events or products. Persistent HTML
lscache-sf_sp cdn.salesfire.co.uk Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign -platform used by website owners for promoting events or products. Persistent HTML
NRBA_SESSION_ID dlx.co.uk Collects user date through quiz/survey like content. This allows the website to promote relecant products or services Session HTML
envMode dlx.co.uk Unclassified Session HTTP
mobile-list dlx.co.uk Unclassified Session HTTP
NetOutcome reporting.dlx.co.uk Unclassified 4680 days HTTP
redeye reporting.dlx.co.uk Unclassified 1 day HTTP
revealedPopup dlx.co.uk Unclassified 10 days HTTP
sf_cid dlx.co.uk Unclassified Session HTTP
sf-landing_page cdn.salesfire.co.uk Unclassified Persistent HTML